Shipping Policy

Gravepots — Shipping Policy

Handmade & Made-To-Order

Every Gravepots piece is handmade and made to order. We do not hold ready-made inventory — production for your pot begins after your order is placed. Because each item is individually sculpted, fired, and hand-painted, please allow time for both production and delivery.

Processing & Delivery Timeframe

Please allow time from your order date for your pot to be crafted, finished, and delivered, as each piece is made by hand, one at a time. The estimated timeframe is shown before purchase and reflects the handmade, made-to-order nature of every piece. Production begins after your order is confirmed.

You will receive tracking information by email once your order ships. Please ensure your email and shipping address are entered correctly at checkout.

Where We Ship

Shipping destinations are shown at checkout. If your country is available there, we ship to you.

Order Tracking

Once your order is dispatched, you will receive a tracking number by email. Please allow a short time for tracking to update after dispatch. If you do not see your confirmation, check your spam folder or contact us through the details provided on our website.

Shipping Costs

Shipping costs, if any, are calculated and displayed at checkout before payment.

Incorrect Shipping Information

Please double-check that your shipping address is correct at checkout. We are not responsible for failed deliveries, delays, or lost packages caused by incorrect or incomplete address information. If a parcel is returned to us due to an address error, you may choose reshipment (additional shipping cost may apply) or a refund for the product price only, in accordance with our Refund Policy.

Delivery & Carrier Responsibility

Once your order is handed to the carrier, responsibility for the shipment transfers to the carrier. Carrier tracking serves as confirmation of shipment and delivery status. If a parcel is held or delayed by the carrier for any reason, it is the customer's responsibility to resolve it within the carrier's stated timeframe.

Fragile Items

Our pots are ceramic and are carefully packaged to protect them in transit. If your item arrives damaged due to shipping, please refer to the Damaged in Transit section of our Refund Policy and contact us within 48 hours of delivery with the required evidence.

Delays

While we work hard to deliver within the estimated timeframe, occasional delays outside our control (carrier issues, high demand, weather) may occur. Delivery taking the expected, stated time is not grounds for a refund. We appreciate your patience — every piece is worth the wait.

Questions?

For any shipping questions, please contact us through the details provided on our website.

Haunted Shelves

What Our Customers Are Saying

★ ★ ★ ★ ★

4.9 / 5 — 274 Reviews

Creepier in person (in the best way)

"Knew it was handmade so I expected the wait, and it showed up even better than the photos. The detail on the face is unreal. My succulent has never looked so cursed."

Raven M. ✓ Verified

Everyone who comes over asks about it

"Put it on my shelf and now it's the first thing every guest notices. You can feel it's actually handmade, not some cheap factory thing. Obsessed."

Jess K. ✓ Verified

Gave it to my goth roommate

"Bought it for her birthday and she actually screamed. It's been on her desk for weeks and she shows literally everyone. Best gift I've given."

Maddie S. ✓ Verified

My favorite thing in my home

"I'm a plant person AND a horror person and I've never found something that hits both. This is it. Every time I water it I get a little happy."

Carla D. ✓ Verified

Real craftsmanship

"You can tell it's genuinely sculpted by hand — little marks and texture that make it one of a kind. Solid, heavy, and the paint is gorgeous. Not flimsy at all."

Theo B. ✓ Verified

Ordered a second one immediately

"Showed it to my sister and she ordered one the same night. Now we're slowly haunting both our apartments. Worth every minute of the wait."

Nina P. ✓ Verified

Perfect spooky-season staple

"Honestly thought I'd only display it in October but it stays out year round. It just fits my whole vibe. Gets compliments constantly."

Sam L. ✓ Verified

Holds a real plant great

"Was worried it'd just be decorative but it's a proper planter — drainage and all. My little cactus lives in its head now and I love it."

Wren H. ✓ Verified

★ ★ ★ ★ ☆

Takes time but worth it

"It's a bit of a wait since each one's handmade to order, but they kept me posted and the finished pot is genuinely gorgeous. No regrets at all."

Greg A. ✓ Verified

Quality you can feel

"Solid ceramic, real weight, beautifully sealed. This isn't a dollar-store knockoff — it's a real handmade piece I'll keep for years. Love it."

Dom R. ✓ Verified

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Shipping Policy

Handmade From the Grave Up

Sculpted by Hand

One of a Kind

Made to Last

Got Questions?